FAQ

Beijing Detian Dixing Technology Development Co., Ltd.​

Our company mainly operates heat pipe energy-saving equipment and waste heat recovery solutions. Core products include：

  • radial heat pipe heat recovery units
  • ethylene glycol heat recovery systems
  • U-type dehumidification heat pipes
  • split-type heat pipe heat exchangers
  • 5D heat pipe heat exchangers

The products are widely used in various fields such as industrial manufacturing (automotive spraying, welding, tobacco, chemical industry), medical research, commercial public buildings, data centers, rail transit, focusing on flue gas waste heat recovery, air conditioning system energy-saving renovation and air treatment related scenarios.

The company’s core technical advantages focus on the innovation and application of heat pipe technology, mainly including:

1. High efficiency and energy saving, with heat recovery efficiency up to more than 85%, helping customers reduce energy costs by more than 30%;

2. Zero cross-contamination, adopting indirect heat exchange design to ensure no contact between fresh air and exhaust gas/flue gas;

3.Strong scene adaptability, supporting vertical, horizontal and inclined installation, modular design can be flexibly customized to adapt to narrow spaces and complex working conditions;

4. Stable and durable, using anti-corrosion materials and sealing technology, no mechanical moving parts, long service life and low maintenance cost;

5. Professional carbon reduction, the products comply with industrial carbon footprint accounting rules, which can help customers achieve quantitative management of carbon emission reduction.

Yes. According to the customer’s specific working condition requirements (such as air volume, temperature difference, installation space, special industry requirements, etc.), our company can customize the parameters of the product such as material, number of rows, structure, size, etc., and provide supporting scheme design, product selection and system optimization services to ensure that the product is perfectly suitable for the customer’s actual application scenario.

The company’s products adopt high-quality anti-corrosion materials and precision sealing technology, and the service life can reach 10-20 years under normal working conditions; most products are passive designs without mechanical moving parts, no complex maintenance is required in daily use, only regular inspection of interface tightness and cleaning of dust on the heat exchange surface are needed. For industrial high-corrosion and high-dust working conditions, we will provide exclusive maintenance guidance to ensure long-term stable operation of the products.

The company provides a complete after-sales service system, mainly including:

1. Technical consultation service, answering customers’ questions about product use and maintenance at any time;

2. Installation guidance service, professional engineers provide on-site installation guidance to ensure correct product installation;

3. Maintenance service, when the product breaks down, we will respond in a timely manner and arrange personnel to conduct on-site maintenance;

4. Regular return visit service, regularly return visits to customers to understand the product operation status and provide maintenance suggestions;

5. Lifelong technical support, providing customers with long-term product technical upgrading and optimization suggestions.